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Mumpara Footsteps

Creating a welcoming and understanding workplace environment is not only the right thing to do in a multicultural country like Australia, but it’s also crucial to the prosperity of any organisation. 

Clear communication is vital when interacting with all staff of course, but with Indigenous employees, low engagement, high turnover, and lost economic growth are the unfortunate results of many Australian organisations’ inability to connect successfully with Indigenous personnel. 

Understanding and appreciating cultural diversity and recognising the unique values and viewpoints that Indigenous talent can bring to an organisation helps create an environment of trust, understanding, collaboration and job satisfaction. 

Here are some ways you can build an effective Indigenous communication strategy into your recruitment practices and build a dynamic workforce for the future.

The power of clear and culturally sensitive communication

When communicating with others, establishing trust and genuine connection are the foundations to build on so your message is received in the best way possible. Employers can create a welcoming environment where Indigenous candidates feel safe to share their experiences, concerns, and aspirations through active listening, acknowledging their thoughts and ideas, and treating them with kindness and consideration. 

Establishing a genuine rapport with Indigenous candidates helps break down barriers and fosters open and honest communication. 

Here are some ways you can participate in your workplace communications strategy.

Using culturally inclusive language

Using terminology accurately representing Indigenous peoples and their experiences demonstrates a commitment to diversity. It creates a safe and respectful space for attracting Indigenous recruitment and can help ensure their continued tenure in the workplace.

Providing Clear and Transparent Information

Indigenous candidates may come from different clans and backgrounds, affecting their understanding of the hiring process and expectations. Being transparent and honest about work requirements, selection criteria, and the entire hiring process helps Indigenous candidates go through the process confidently and fairly, ensuring they have all the knowledge they need to make choices appropriate to them.

Recognise and address barriers

Language, historical mistrust, resource scarcity, and culture can hinder effective communication. Removing the barriers lets Indigenous candidates fully participate and compete fairly. Linguistic support, cultural awareness training, and a diversified recruitment process help employers identify and overcome these challenges. 

Tailoring communication styles

Communication styles can differ between clans, so when interacting with Indigenous candidates, it’s to everyone’s advantage to learn about this. Awareness of non-verbal cues and protocols like body language, understanding the need for sharing stories, and how groups make decisions enables better conversations. It ensures everyone makes choices from the same vantage point.

Mapping your Indigenous engagement strategy

Effective communication benefits Indigenous candidates and helps organisations tap into varied talent, enabling creativity, growth, and a better connection with the Indigenous communities.

By embracing these strategies, employers can create a supportive environment that helps them connect with Indigenous job candidates and staff meaningfully, translating into a fairer and more successful recruitment process for everyone involved.

Your trusted Indigenous employment agency

More ways to support you in creating an effective indigenous workforce solutions communication strategy, particularly in remote communities, are found in our Five Tips for Effectively Engaging Indigenous Candidates in 2023 eBook

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